APA Dictionary of Psychology
conversation analysis
- a specialty within discourse analysis that focuses upon casual discussions as well as other more formal, extended verbal exchanges between two or more speakers.
- in ergonomics, a method of evaluating a system or product that involves the examination of conversations occurring between two or more users interacting with it. Conversation analysis can be either qualitative or quantitative. It is a form of knowledge elicitation.
Updated on 04/19/2018
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